Transfer an Existing Account

If you have an existing Pacific Northern Gas account, and you are moving to another address that has natural gas within the Pacific Northern Gas area, please complete the online form below. In order to close your current account, we require the name of the purchaser or landlord of the property. Please be aware that a connection/transfer charge will be applied to your first bill on your new account. You will also be assigned a new 16-digit account number that will appear on the first bill at the new address.

If you are a first-time customer or do not currently have an account with Pacific Northern Gas and you are moving to property within the Pacific Northern Gas Service Area and need natural gas service established in your name, please use the Open New Account form.

If you have an existing Pacific Northern Gas account and are moving to an address that does not have gas within the Pacific Northern Gas area, please use the Close an Existing Account form.

Our Customer Contact Representatives work Monday-Friday, 8:00 AM to 4:00 PM Pacific Time except on major holidays. Please allow at least two business days for us to complete your order. If you have an immediate service need, please call the Pacific Northern Gas Customer Care Center at 1 800 667-2297.

Transfer an Existing Account

*Items marked with an asterisk are required to complete your transaction.






General Customer Information









Credit Information







Spouse / Co-Applicant Information







Service Information




Please enter the service address FROM which you are transferring your account:






If you have sold your property, please provide the name of the purchaser or provide your realtor’s/lawyer’s name and phone number.






Please enter the service address TO which you are transferring your account:






Budget Billing Plan

If you are currently using the Pre-Authorized Payment Plan service AND there is no change in your banking information, please indicate here:

Please enter the address to which you would like your bills mailed (if different from the service address):





To obtain a record of this information, please print a copy of this form before submitting to Pacific Northern Gas.

After submitting this form, you will receive a confirmation e-mail. Please ensure that your e-mail address is correct.


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