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Pacific Northern Gas (N.E) Ltd. is planning to upgrade our natural gas meters to enable Automated Meter Reading (AMR) in our northeastern BC service areas. AMR is a one-way communications system in which existing meters are equipped with a module that transmits meter data upon request from a reader. Meter readings can be collected from moving vehicles, minimizing the need for personnel to access customer property. This upgrade will enable us to:

  • Improve the efficiency of meter reading and gas billing
  • Improve safety for employees
  • Prevent reading and recording errors
  • Increase the quality of customer service by eliminating estimated billing

This enhancement to the meter reading process applies to residential and commercial customers in the Peace Region, which includes the communities of Fort St John, Dawson Creek, and Tumbler Ridge. This upgrade is anticipated to commence in mid-2020, subject to approval from our regulator, the British Columbia Utilities Commission.

We are holding Community Information Sessions to provide further details on the project and to answer any questions. Please join us and share your feedback at one of the three sessions listed below:

Date and Time Location
February 18, 2020, 6:00 PM-8:00 PM Pomeroy Hotel and Conference Centre, Teddy Room 11308 Alaska Road, Fort St John, BC
February 19, 2020, 6:00 PM-8:00 PM Super 8, Conference Room 1440 Alaska Avenue, Dawson Creek, BC
February 20, 2020, 6:00 PM-8:00 PM Community Center, Room 3 340 Front Street, Tumbler Ridge, BC

 If you have questions about our Automated Meter Reading Project, please attend a Community Information Session, contact us by phone through our Customer Care Center (1-800-667-2297), or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..