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If you have an existing Pacific Northern Gas Ltd. (PNG) account and are moving to an address that does not have gas within the PNG area, please complete the online form below.

If you have an existing PNG account, and you need to transfer your account to another address that has natural gas within the PNG area, please use the Transfer an Existing Account form.

If you are a first-time customer, or do not currently have an account with PNG, and you are moving to property within the PNG Area and need natural gas service established in your name, please use the Open a New Account form.

Our Customer Service Representatives work Monday through Friday, from 9:00 AM to 4:00 PM Pacific Time, excluding Statutory Holidays. Please allow at least two business days for us to complete your order. If you have an immediate service need, please call the PNG Customer Care Center at 1-800-667-2297.

Close an Existing Account

*Items marked with an asterisk are required to complete your transaction.

General Customer Information
Please enter the service address for your account
To what address would you like your final bill mailed to?

To obtain a record of this information, please print a copy of this form before submitting to Pacific Northern Gas Ltd.

After submitting this form, you will receive a confirmation e-mail. Please ensure that your e-mail address is correct.