Pacific Northern Gas Ltd. strives to be a customer-focused,
market-driven company which provides service of superior value to its
customers. Its focus is safety, reliability, low cost, operating efficiency and
adherence to high environmental standards.

Operations

At year-end 2012, PNG provided gas service to approximately 39,900 residential, commercial and industrial customers. The PNG-West system served approximately 20,500 customers and the Northeast system served approximately 19,400 customers.

At Pacific Northern Gas Ltd we take the security of our customers very seriously.

Please be advised that Pacific Northern Gas Ltd does not use automated outbound communications as a way to notify our customers of overdue balances owing on accounts. Under no circumstances will Pacific Northern Gas Ltd request your credit card or bank account information by automated outbound call.  

In the event we need to contact you we will do so by mail, email or you will receive a call from one of our Customer Service Representatives between 9:00am and 4:00pm PST Monday to Friday.

Please contact us if you have any questions at 1-800-667-2297 or customerservice@png.ca